PRIVACY POLICY

2.1 Introduction

This Privacy Policy explains how we collect, use, and protect personal data in accordance with the General Data Protection Regulation (EU GDPR) and Irish Data Protection Act 2018.

2.2 Data Controller

Cicadian Live In Care is the data controller responsible for your personal data.

Contact: circadianliveincare@gmail.com

2.3 Data We Collect

We may collect:

Name, address, contact details
Health and care needs information (only where necessary)
Emergency contact details
Payment and billing information
Records of communications and service usage

2.4 Legal Basis for Processing

We process personal data under:

Contractual necessity
Legal obligation
Legitimate interests (service delivery and safeguarding)
Explicit consent (where required, especially for sensitive data)

2.5 How We Use Your Data

We use data to:

Provide introductory care services
Match clients with suitable carers
Manage bookings and communications
Meet legal and regulatory obligations
Ensure safeguarding and quality control

2.6 Sharing of Data

We may share data with:

Independent carers (only necessary information)
Regulatory bodies if required by law
Emergency services if safeguarding requires it

We do not sell personal data.

2.7 Data Retention

We retain personal data only as long as necessary:

For service delivery
To comply with legal obligations
To resolve disputes

2.8 Data Security

We implement appropriate technical and organisational measures to protect personal data from loss, misuse, or unauthorised access.

2.9 Your Rights

Under GDPR you have the right to:

Access your data
Correct inaccurate data
Request deletion (where applicable)
Restrict processing
Data portability
Lodge a complaint with the Data Protection Commission (Ireland)

2.10 Cookies (if applicable)

If we operate a website, we may use cookies to improve user experience and analytics.